Privacy Policy

Your Privacy Matters

At HighRise Coachella Roofer, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

Personal Information

When you request a quote, schedule a service, or contact us, we may collect personal information including your name, address, phone number, email address, and property details. We only collect information that is necessary to provide you with our roofing services.

Automatic Information

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. This helps us improve your experience on our site.

How We Use Your Information

We use the information we collect to:

• Provide you with roofing services and respond to your inquiries
• Schedule appointments and send service reminders
• Process payments and maintain billing records
• Send you important updates about your service or our business
• Improve our website and service offerings
• Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business, such as payment processors or scheduling software
• With insurance companies or warranty providers when necessary for your roofing project
• When required by law, such as responding to court orders or legal processes
• To protect our rights, property, or safety, or that of our customers or others

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers, encryption, and limiting access to your information to authorized personnel only.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to object to or restrict certain processing of your information

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: